Your Guide to Protection Case Management

Your Guide to Protection Case Management was revised as part of a project ‘The Global Protection Case Management Initiative’ led by the Norwegian Refugee Council in partnership with the International Rescue Committee with funding from the USAID Bureau of Humanitarian Assistance.

This revision follows the piloting of guidance developed in 2020 by IRC and UNHCR, titled ‘Your Guide to Protection Case Management: Field Testing Version.’ The pilot was conducted in NRC country operations in Iraq, Myanmar, Ukraine, and Yemen between March 2023 and July 2024. Key technical reviews and inputs were provided by the Protection Case Management Advisory Group. This updated version of the guidance is designed for use in humanitarian emergencies where clusters have been activated, particularly the Protection Cluster, and may also be useful in other cluster-like settings involving internal displacement caused by conflict or disaster.