Field Support Desk

GPC Interagency Field Support Desk

The GPC support desk provides services to Protection Cluster coordination teams on protection and coordination queries. The support desk is an integrated service within the GPC Operations Cell. 

Users can submit their requests and receive a response within 24 hours during weekdays. The Support Desk is pleased to offer support in any area related to protection coordination, information management, advocacy and analysis, and thematic areas.

The support desk offers guidance, common resources such as tools, examples, peer-to-peer exchange, and country/context specific advice. The GPC ability to provide relevant and quality feedback to coordination teams is supported by the expertise of the GPC protection partners.

Individuals and organisation/agencies that want to connect and collaborate with field clusters are welcome to contact the GPC support desk ([email protected])

AoR and Task Team Helpdesks

There are a number of independent specialised helpdesks who can help you find tailored support for Child Protection, Gender-Based Violence and Cash for Protection. 

Child Protection: https://cpaor.net/operational-support/help-desk

Gender Based Violence: https://gbvaor.net/support

Task Team Cash for Protection: https://www.globalprotectioncluster.org/issues/cash_protection

GPC Regional Focal Points

The GPC Regional Focal Points directly support regional and country level capacity of cluster coordination teams, and engage with our relevant interagency counterparts at a regional level. Regional focal points support the system-wide coordination for protection and collaborate with protection partners regional capacity to support country level operations and strategy. 

Regional focal points facilitate peer-to-peer collaboration between country level focal points, and monitor specific trends and operational dynamics in their area of operation. Regional Focal Points can provide country level surge support when requested. 

Regional Focal Points

Regional Focal Points

Gry Hjeltnes

East & South Africa Focal Point
Global Protection Cluster
Mail: [email protected]

Marie Emilie Dozin

West & Central Africa Focal Point
Global Protection Cluster
Mail: [email protected]

Emma Wynne

South & Central America Focal Point
Global Protection Cluster
Mail: [email protected]

Lisa Monaghan

MENA Focal Point
Global Protection Cluster
Mail: [email protected]

Emma Wynne

Europe Focal Point
Global Protection Cluster
Mail: [email protected]

Gry Hjeltnes

Asia Focal Point
Global Protection Cluster
Mail: [email protected]